What’s behind a job title

This may seem like the easiest job in the world -- dialing or answering the phone and talking to people, but the truth is, working in a call centre requires some top-notch sales and customer skills.

Who says you need a teaching certificate to work with kids? If your true calling is to help in the classroom, Poss.ca has three ideas for rewarding educational careers.

In conversation with ... Zohra Gillani, a Settlement Worker in Schools (SWIS), who works out of David & Mary Thomson Collegiate Institute and Cedarbrae Collegiate Institute in Scarborough.

It's a happy day when you get called in for an interview. You pick out your outfit and go over your resumé to prepare -- but there may be more to your interview than you think.

Spotty work history is not the end of the world. It doesn't mean that your chances of getting a job are nil because employers will be suspicious of your Swiss-cheese resumé. They may notice it, but there are many ways to ensure that your employment gaps don't cost you a job.

Don't despair if you're short on cash -- there's plenty to do right here in Toronto for free or less than $20.